Optical Frames, Reading Glasses, Sunglasses & Other Store Needs
If you don't like the product we shipped you, or have any problem whatsoever, we have a 30 Day Return Policy. Just call us or send an email and we will replace it for you or refund your money, as per your preference.
Contact Lenses and Ophthalmic Lens
If you have changed your mind or got the wrong product, and you have not opened the product sealed-box we sent you, we have a 30 Day return Policy for you. Just ensure product is in original packing*. And call us or send an email and we will replace it for you or refund yourmoney, as per your preference. But no refund or exchange will be possible for the Rx Lens.
Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt),your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.